Terms of Service

By signing up for an account, verifying your email, or otherwise using Sactiv, you confirm that you have read, understood, and agreed to be bound by these Terms. If you are using Sactiv on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree with any part of these Terms, do not use the service.

Sactiv is an automation and optimization utility designed to help genuine manufacturers, registered distributors, and legitimate B2B merchants rapidly draft and optimize product listings. Sactiv is intended for use only on products that the user actually manufactures, stocks, or has the legal right and physical capacity to sell.

Sactiv does not permit, and will act against, fraudulent listings, phantom inventory, or online scams conducted through the service. We may use automated and manual review to detect misuse, and we reserve the right to request supporting documentation (such as proof of manufacturing capability or distribution rights) at any time.

By using Sactiv to reference, adapt, or draw on a competitor's or another merchant's listing when generating your own listing, you represent and warrant that:

• You are the legal manufacturer, contract manufacturer, or authorized distributor of the physical product being listed.
• You physically stock, legally source, or have the immediate manufacturing capability to produce and deliver the product in the quantities, lead times, and specifications listed.
• You will not use this service to generate or publish listings for non-existent goods, phantom inventory, or for the purpose of deceptive trading or B2B marketplace scams.
• You have independently verified that your finished listing does not copy protected text, images, or design elements belonging to a third party.
• The entire responsibility for fulfilling orders and honoring specifications generated by Sactiv rests solely with you, the end user.

These representations are ongoing - they apply every time you generate, edit, or publish a listing, not only at sign-up.

To use Sactiv you must create an account using a valid email address and a password. You must verify your email address before you can login for the first time. You are responsible for:

• Providing accurate, current information when creating your account.
• Maintaining the confidentiality of your password and any session tokens.
• All activity that occurs under your account.
• Promptly notifying us at support@sactiv.com if you suspect unauthorized use of your account.

You must be at least the age of legal majority in your jurisdiction, and in any case at least 18 years old, to create an account. Sactiv is a B2B tool intended for business use and is not directed at minors.

You are granted access to Sactiv subject to your strict adherence to our anti-fraud and compliance guidelines. You agree not to use Sactiv to:

• Perform any fraudulent activity, marketplace deception, or bait-and-switch B2B trading.
• Generate or publish listings for counterfeit, replica, or unauthorized branded goods.
• Submit product reference data or images that you know, or reasonably should know, violate active intellectual property rights, patents, utility models, or proprietary designs of third parties.
• Bypass, disable, or tamper with Sactiv's security features, rate limits, or account protections.
• Submit, generate, or publish content that is illegal, defamatory, hateful, or culturally offensive.
• Use automated means to extract or reproduce another party's listing content at a scale or in a manner that party's own terms prohibit.

We reserve the right to suspend, terminate, or permanently ban accounts suspected of engaging in listing scams, IP infringement, or fraudulent trading. Where we reasonably believe there is an ongoing risk of harm to third parties, we may act without prior notice; in other cases we will make reasonable efforts to notify you first. Suspension or termination for cause does not entitle you to a refund of fees already paid.

Sactiv provides optional integration tools to help users transmit draft listings to third-party B2B platforms, specifically including Alibaba.com (via the ICBU OpenAPI). You understand and agree that:

• Sactiv is completely independent and is not affiliated with, endorsed by, or sponsored by Alibaba.com or Meta Platforms.
• You are solely responsible for ensuring your listings fully comply with Alibaba's Intellectual Property (IP) Protection Policies, Prohibited and Restricted Items Policies, and overall Terms of Use, as well as the equivalent policies of any other connected platform.
• Sactiv does not pre-vet or verify whether any reference listing you provide infringes trademarks, active utility patents, design patents, or copyrights. Conducting this legal due diligence is entirely your responsibility.
• You assume all risks of account penalties, listing takedowns, or platform suspensions from Alibaba.com, Facebook, or Instagram resulting from listings generated or modified using Sactiv.

You retain ownership of the reference data, specifications, and images you submit to Sactiv (“Your Content”). By submitting Your Content, you grant Sactiv a worldwide, non-exclusive, royalty-free license to host, store, process, and transmit Your Content for the sole purpose of providing the service to you.

You are solely liable for the legitimacy of Your Content. You represent that you have all necessary consents, licenses, and rights to use and modify any competitor reference data or images you submit, and that doing so does not infringe on any third party's legal rights.

If you believe that content generated, hosted, or published through Sactiv infringes your copyright, trademark, or other intellectual property rights, please send a written notice to support@sactiv.com identifying the material, your rights in it, and how to contact you. We will review valid notices and may remove or disable access to the reported content and, for repeat or clear-cut infringement, suspend or terminate the responsible account.

[If you serve US users: designate a DMCA agent with the US Copyright Office and insert the registered agent's name, address, and contact details here to be eligible for DMCA safe-harbor protection. This section alone does not confer safe harbor - the registration and an operating takedown process are both required.]

AI-generated text, keywords, and images (“AI Output”) are produced algorithmically using third-party large language and vision models. AI Output may be inaccurate, outdated, incomplete, or carry unintended policy violations.

You are required to review, verify, and edit every field of your listing before publishing it. Sactiv is not liable for and makes no warranties regarding:

• The accuracy, safety, or legal compliance of AI-generated descriptions, specifications, or titles.
• Whether generated keywords, titles, or descriptions infringe any trademark, copyright, or design patent.
• The commercial performance, search ranking, conversion improvement, or sales generated by using the AI Output.
• Any errors, omissions, or false claims introduced during the translation or optimization process.

Sactiv is provided on an “as is” and “as available” basis. We do not warrant that the service will be uninterrupted, secure, or completely error-free.

We do not guarantee that posts, listings, or other content transmitted via connected third-party platforms will be accepted, published, ranked, kept available, or reach any particular audience. Third-party platforms may modify, restrict, suspend, or remove API access or your content at any time, and we are not responsible for the consequences of such actions.

Nothing in these Terms limits or excludes our liability for fraud, gross negligence, willful misconduct, or any other liability that cannot lawfully be limited or excluded under applicable law.

Subject to the paragraph above, and to the maximum extent permitted by applicable law, Sactiv, its developers, operators, and affiliate entities shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of:

• Listing takedowns, trademark claims, or intellectual property disputes involving your listings.
• Suspension or termination of your Alibaba.com, Facebook, or Instagram seller or ads accounts.
• Losses resulting from user fraud, scam listings, or non-delivery of promised physical goods.
• Errors or inaccuracies present in AI-generated output that you did not correct before publishing.

Subject to the first paragraph of this section, Sactiv's total aggregate liability to you for any claim arising out of or relating to these Terms or the service shall not exceed the greater of (a) the amount you paid to Sactiv in the twelve (12) months preceding the claim, or (b) USD 50. This cap is a limit between you and Sactiv only and does not affect any claim a third party may bring directly against you.

You agree to defend, indemnify, and hold harmless Sactiv, its creators, operators, employees, and contractors from and against any third-party claims, liabilities, damages, losses, and reasonable legal fees arising out of or in connection with:

• Your access to or use of Sactiv,
• Your Content or any reference data you submit, modify, or publish through the service,
• Your breach of these Terms, a connected platform's policies, or applicable law,
• Consumer disputes, delivery failures, or allegations of fraud originating from your account,
• Intellectual property claims arising from listings you generated or published.

This indemnity does not apply to the extent a claim results from Sactiv's own breach of these Terms, gross negligence, or willful misconduct.

Each account is subject to usage limits (for example, a maximum number of generations per period). These limits may be enforced through rate limiting, quotas, or other means and may change over time with notice where practicable.

If paid plans, subscriptions, or add-ons are offered, the specific pricing, billing cycle, and refund terms will be presented at the point of purchase and will form part of your agreement with us. Unless otherwise stated, fees are non-refundable except where required by applicable law.

You may stop using Sactiv at any time. We may suspend or terminate your account if we reasonably believe you have violated these Terms, abused the service, exposed Sactiv or its users to legal or security risk, or failed to pay any amount due. We will provide notice where reasonably practicable; in cases of suspected fraud or imminent harm we may act immediately.

Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and indemnities) will continue to apply after termination.

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page and, for material changes, notify you (for example, by email or an in-app notice) before the changes take effect. Your continued use of Sactiv after the changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of [STATE/COUNTRY OF INCORPORATION - FILL IN], without regard to its conflict-of-laws provisions, except where mandatory law in your country of residence requires a different outcome for consumer protections that cannot be waived by contract.

[Insert your chosen dispute-resolution mechanism here - for example, informal resolution first, followed by binding arbitration and a class-action waiver, or the courts of a named jurisdiction. Have counsel confirm this is enforceable in every market you actually serve: arbitration and class-action-waiver clauses are unenforceable against consumers in much of the EU and in some US states, and venue/forum clauses may be overridden by local consumer law.]

Sactiv is an independent product. We are not affiliated with, endorsed by, sponsored by, or otherwise associated with Alibaba Group, Meta Platforms, Facebook, Instagram, or any other third-party platform. Trademarks, logos, and brand names of third parties referenced in the service belong to their respective owners and are used only for descriptive or interoperability purposes.

Questions about these Terms can be sent to support@sactiv.com.